SUPPORT
Help with Signalworks products.
Find manuals, current installers, licensing help, and direct support.
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LICENSE RECOVERY
Lost your 80s Suite license?
Your signed .lic file is sent to the email address used at checkout from licenses@send.signalworksdsp.com. Check spam or junk first.
If the message or file is gone, email support@signalworksdsp.com with your checkout email and order number. We will verify the purchase and reissue it.
QUICK ANSWERS
The essentials
Where do I download installers and updates?
Current installers remain on each product page. DualRig is a direct free download. The 80s Suite installer is available before or after purchase and runs in trial mode without a license.
How do I install an 80s Suite license?
Save the attached .lic file, open any 80s Suite plug-in, choose License File, and select the file. One Suite license authorizes 80s Rack and all six included effects. See the licensing guide for the full steps.
Where can I read the software license terms?
The Signalworks Software EULA covers free, demonstration, beta, and paid Signalworks software.
What should I include in a support email?
Include the product and version, operating system, DAW and version, computer type, a short description, and the steps that reproduce the problem. Email us directly if you need to attach an error message, screenshot, or crash report.
CONTACT SUPPORT
Still need help?
Email support@signalworksdsp.com, call (510) 619-8081, or use the form below. Email is the fastest way to reach us. For technical problems, include the product, operating system, DAW and version, and steps to reproduce the issue. Email us directly if you need to attach a screenshot, error message, or crash report.